Bevan, Judi: The Rise and Fall of Marks and Spencer
Book Number: 010909
Profile Books, London UK 2001 24cm A fascinating well documented analysis of how the right/wrong person can create/destroy a business, no matter how highly regarded. Bevan details the early philosophy & growth strategies, the personal touches & the culture of M&S. Later in it's evolution business personalities & business politics/ethics rise from some dark corridor of the Arch & modern worldwide business methods begin their corrosive attack. Highly recommend this book.